Effective Date: 07 January 2026
MobbingSaver – Terms of Service, Privacy Notice & Refund Policy
("Terms")
Effective Date: 07 January 2026
Website/App: https://www.mobbingsaver.com ("Platform")
Brand: MobbingSaver (by Prolingou)
Provider ("We/Us"): Brightco
Contact Email: mobbingsaver@gmail.com
Legal Notices: We accept legal notices electronically via the email above. If a physical address is legally required for a specific process, it will be provided upon a written request and verification of the requester's lawful basis.
IMPORTANT NOTICE (read first)
• MobbingSaver is a self-serve software tool (SaaS). We do NOT provide 1:1 consulting, coaching, or legal advice.
• We are NOT a law firm and no attorney–client relationship is created.
• Outputs (Position Strength Score, checklists, templates, reports) are informational, depend on the information you provide, and are not guarantees of outcome.
By accessing or using the Platform, creating an account, or purchasing a subscription, you agree to these Terms. If you do not agree, do not use the Platform.
The Platform helps users:
• describe workplace incidents,
• answer structured (often yes/no) critical questions,
• generate a personalized action checklist and report templates,
• receive a "Position Strength Score" (0–100) with transparent breakdown,
• export a "Deep Research Report" style document (PDF or similar).
• We do not provide legal advice, legal representation, or individualized legal counseling.
• We do not contact your employer or act on your behalf.
• We do not guarantee outcomes in HR processes, negotiations, or courts.
• You must be at least 18 years old (or the age of majority in your jurisdiction) to create an account.
• You agree to provide accurate, current information (e.g., name, email, country/language preference, and company/industry details if requested for analysis personalization).
• You are responsible for keeping your login credentials secure and for all activity under your account.
The Position Strength Score reflects preparation strength such as:
• evidence readiness,
• severity/safety indicators,
• pattern/recurrence,
• procedural readiness (documentation, internal escalation),
• consistency/clarity of facts.
The score is NOT a legal determination and does NOT mean:
• you will "win,"
• your employer/employee is "definitely wrong,"
• termination/discipline is "certainly lawful," etc.
You are responsible for verifying facts, following workplace rules, and seeking qualified professional help if needed.
"User Content" includes incident descriptions, uploaded text, answers, and notes you submit. You own your User Content.
You must not:
• upload unlawful content, threats, harassment, hate speech, or instructions to harm,
• impersonate others or submit data you do not have the right to share,
• attempt to reverse engineer, exploit, or disrupt the Platform,
• use automated scraping/bots to overload the service,
• use the Platform for surveillance, intimidation, retaliation, or wrongdoing.
Avoid entering unnecessary personal data of others (coworkers/managers). If you choose to include any third-party personal data, you represent that you have a lawful basis to share it for the purpose of using the Platform.
Payments are handled by Paddle. Depending on the transaction, Paddle may act as the Merchant of Record (seller-on-record) and manage checkout, taxes, invoicing, and payment compliance. Your receipt/invoice will reflect the seller shown at checkout.
Unless you cancel, subscriptions renew automatically at the end of each billing period (monthly or annual), depending on the plan you choose at checkout.
• You can cancel anytime from your account settings (if available) or by emailing mobbingsaver@gmail.com from your account email.
• Unless stated otherwise at checkout, cancellation generally takes effect at the end of the current billing period (you keep access until the period ends).
• Note: A cancellation is different from a refund request. Refund rules are described in Section 7.
We may change prices for future periods. If we do, you will be informed before renewal where required by law.
This Refund Policy is part of these Terms.
We provide a minimum 14-day cancellation/refund window for the initial purchase of a subscription ("Transaction"), unless an exception applies under applicable law (see Section 7.4).
• The 14-day period starts on the day after the Transaction is completed.
• To meet the deadline, it is sufficient to send your cancellation/refund request before the 14-day period expires.
Important for subscriptions:
• This 14-day cancellation right applies to the initial subscription purchase and generally does not restart on each automatic renewal.
To cancel your order and ensure immediate processing, you must inform Paddle of your decision using the buyer support/contact option provided in your order confirmation, receipt, or checkout experience. You may also contact us at mobbingsaver@gmail.com; however, Paddle must be notified for checkout-related cancellations/refunds.
You may submit your request by:
• using Paddle's buyer support/contact flow for your order, or
• sending any clear, unambiguous statement that you wish to cancel within the 14-day period.
If you cancel within the applicable 14-day period and no exception applies:
• all payments received for the Transaction will be reimbursed,
• reimbursement will be made without undue delay and no later than 14 days after Paddle is informed of your decision,
• reimbursement will be made using the same payment method used for the Transaction, and you will not incur fees as a result of the reimbursement (except where non-waivable fees/taxes apply by law).
Your consumer right to cancel may not apply to certain supplies of digital content/services once performance has started (e.g., where you have begun to access/stream/download or otherwise received the benefit of the Product), to the extent permitted by applicable law and based on any required acknowledgements/consents presented at checkout or activation.
Outside the 14-day window, subscriptions are generally non-refundable for unused time or partial periods, except where mandatory law requires otherwise.
We may deny refunds for fraud, repeated abuse, or chargeback misuse, to the extent permitted by law.
(Optional model cancellation notice – you can use this wording)
To: Paddle Buyer Support Team
I hereby give notice that I cancel my contract for:
• Product/Plan: [Plan name]
• Ordered on: [Date]
• Account email: [Email]
• Name: [Name]
• Date: [Today's date]
The Platform, its software, UI, designs, branding, and templates are owned by Brightco or its licensors and protected by intellectual property laws.
We grant you a limited, non-exclusive, non-transferable license to use the Platform for your personal/internal business use, subject to these Terms.
We use third-party services for:
• payments (Paddle),
• hosting/infrastructure,
• analytics (if enabled),
• AI model providers for generating and formatting content.
These providers may process limited data as needed to deliver the service. See Section 12 (Privacy) for details.
We may suspend or terminate access if you:
• violate these Terms,
• create a security risk,
• misuse the Platform,
• or where required by law.
You may stop using the Platform at any time and cancel your subscription as described above.
The Platform is provided "as is" and "as available." We do not warrant that the Platform will be uninterrupted or error-free.
We disclaim responsibility for decisions you make based on Platform outputs. Use outputs as preparation and information tools, not as definitive advice.
To the maximum extent permitted by law, Brightco's total liability for any claim is limited to the amount you paid to access the Platform in the 3 months before the event giving rise to the claim.
Nothing in these Terms limits liability where the law does not allow it.
This Privacy Notice is part of these Terms.
Data Controller: Brightco
Contact Email: mobbingsaver@gmail.com
(If a physical address is legally required for a specific process, it will be provided upon a written request and verification.)
• name/surname, email, password (hashed), country/language preference,
• company/industry information if requested for analysis personalization.
• log data (IP address, timestamps, pages/actions),
• device/browser info, cookies identifiers (where used).
• incident descriptions, answers to critical questions, generated reports, saved preferences.
• Payment details are processed by Paddle. We generally receive limited billing metadata (e.g., plan, status, renewal dates) and not full card details.
We process personal data to:
• create and manage your account,
• provide the Platform features (analysis, reports, exports),
• personalize content by jurisdiction/language/industry,
• prevent fraud and secure the Platform,
• provide customer support,
• comply with legal obligations (accounting, dispute handling),
• improve product performance and user experience.
We may share limited data with:
• Paddle (payments, taxes, invoicing),
• hosting/infrastructure providers,
• analytics providers (if enabled),
• AI model providers (only as needed to generate outputs),
• legal/financial advisors and authorities where required by law.
We do NOT sell your personal data.
We may request company/industry information to improve analysis quality. We do not share your individual case details with your employer. If we use aggregated statistics for product improvement, we aim to de-identify them.
Your data may be processed in countries other than your own due to global service providers. Where required, we use contractual safeguards and/or request consent.
We keep data only as long as necessary:
• account data: while your account is active and for a reasonable period afterward,
• reports/content: until you delete them or close your account (unless legal retention is required),
• billing records: as required by tax/accounting laws.
We use administrative, technical, and organizational measures to protect data. No system is 100% secure.
Depending on your jurisdiction, you may have rights to:
• request access/copy,
• correct inaccuracies,
• request deletion (where applicable),
• object or restrict certain processing,
• withdraw consent (where processing relies on consent),
• lodge a complaint with the relevant authority.
To exercise rights, contact mobbingsaver@gmail.com.
We may use cookies for essential functionality (login/session) and optional analytics (if enabled). You can control cookies via browser settings and any cookie banner (if provided).
These Terms are governed by the laws of Turkey, unless mandatory consumer rules of your country require otherwise.
If you are a consumer, you may also have access to consumer dispute mechanisms available under applicable law.
Otherwise, disputes shall be resolved in the courts of Istanbul, Turkey.
We may update these Terms. We will post the updated version on the Platform and update the Effective Date. Material changes may be notified via email or in-app notice.
Support / Refunds / Privacy: mobbingsaver@gmail.com